Customs & Duty Charges

International orders may be subject to local charges. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Azenya Designs cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and Azenya Designs will not be held responsible for any loss of funds as a result of this occurrence.


International orders may be subject to customs clearance procedures which may cause delays beyond original delivery time estimates.If you choose to refuse your shipment from Azenya Designs, you will be responsible for any charges including duties, taxes and/or custom charges that are incurred on the package, and the cost of returning the package to Azenya Designs..